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At QUATRO Air Technologies we take pride that we are one of the worlds most focused companies in providing portable and integrated air treatment systems. QUATRO has achieved success by adhering to the same business principals practiced since the company was incorporated in 1990. We believe in building partnerships with our customers and in earning their business every day. Air purification technology is constantly changing but our commitment remains the same. We want to be long-term partners with our clients.
Partners in:
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Profit; |
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Technological innovation; |
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Protecting the environment; |
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Problem solving; |
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Service and support. |
Partners in profit:
To some people profit can be interpreted as a four letter word. At QUATRO we see profit as a six letter word that means growth, progress, paychecks, secure retirement, taxes that pay for services, roads, schools and parks. Profit is what our families and partners use for day-to-day necessities.
We improve our partners profitability by:
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Offering products with low life cycle costs. After all, the real cost of a product is not the purchase price, but its performance and long term costs over its useful life; |
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Reducing absenteeism of people and downtime of equipment by using superior designs, material and craftsmanship; |
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Reducing shipping costs through stocking distributors, products are always available when you need them; |
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Continually improving existing products and adding new products and accessories keeps our partners at the leading edge of technology. |
Partners in the Environment:
Responsible companies everywhere recognize the importance of protecting the environment in which we all must live and work. QUATROs entire product line and Raison Detre is to help clean the air of chemicals and dust in order to clean up the environment we live and work in on a day-to-day basis. In addition, QUATRO monitors changing governmental regulations to stay abreast of our partners and your customers future needs.
Partners in technological innovation:
Being a partner with QUATRO Air Technology brings benefits to both parties whether you are a distributor, a representative or an OEM. Because we work in so many industries ranging from pharmaceuticals, pulp and paper, printing & imaging, dentistry, jewelry, electronics and the medical field to mention a few, we are knowledgeable in a wide range of filtration technologies. With this broad spectrum of filtration applications and filtration technologies there is always the possibility of cross industry transfers. For example we have used a control room pressurization concept from the pulp and paper industry and have applied it to protect CTP equipment in the Imaging industry.
QUATRO also benefits from partnership relationships. Our customers are constantly providing us with suggestions that result in new equipment and/or modifications to existing systems. We want to improve daily and your suggestions are always welcome.
As part of our problem solving and equipment development we are extremely committed to beta pilot test sites. We like to ensure that although our engineers are satisfied with a product there is always some fine-tuning to be performed to satisfy the end user. Before new products are launched we always install Beta test sites and monitor them for extended periods of time. If you have a new application and are willing to become a beta test site at little or no charge please contact our application engineers.
Partners in Service & Support:
Service at QUATRO begins in sales and ends with customer satisfaction. Our commitment to total customer satisfaction involves several steps:
Sales representatives who make house calls:
Our sales people are filtration system experts not telemarketers. Real people will actually come to your facility to see your problem before recommending or designing a application specific product.
Dirty Hands:
QUATRO sales people may wear suits and ties but they much prefer to be in jeans crawling around your plant and equipment to better understand the problems.
J.I.T.:
QUATRO has most systems sitting packaged and ready to go in our warehouse. If for some reason we do not have a particular system chances are one of our stocking distributors will.
Customize Solutions:
As a large part of our business is dealing with OEMs, customization is a daily activity. Our engineers will try and work with existing stocked components but this does not always work. In these circumstances customization becomes routine for QUATRO.
Customer Satisfaction:
QUATRO makes every reasonable attempt to promptly resolve any customer concerns - on the customers terms.
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